Four coordinated manuals — one for each role. Staff get what they need day to day. Administrators get the full reference. IT providers get the technical depth. Decision-makers get the security and compliance view.
Everything you need day to day: read the roster, swap shifts, enter preferences and holidays, report sick, complete tasks, write messages and install the app on your phone.
The full reference: setup wizard, roles with four approval levels, shift types with paid breaks, AI planning, brush mode and carry-over from the previous month, bounties and the relief pool, mutations, month-end close, legal engine, audit trail, security and multilingual operation.
The technical depth: architecture on the Swiss instance, operations and DNS, security headers (HSTS preload, CSP, SRI, X-Worker-Version), database migrations, Web Vitals, the data-protection firewall around the AI, backup, rollback and troubleshooting.
The basis for a decision: what Rosie is, which organisations it suits, the value proposition, security and compliance (revised Swiss FADP, data processing agreement, HSTS preload), migration and rollout. Commercial terms are settled in the advisory meeting.